Case Studies
// selected work
A look at the kind of problems I solve day to day. Client names are withheld, but the problems, the approach, and the outcomes are real.
Stopping a ClickFix attack before it executed
A user at a fuel-transport company was walked through a fake "verify you are human" prompt designed to get them to paste a malicious command into Windows.
What I did- Isolated the endpoint and pulled EDR, DNS and firewall telemetry
- Confirmed the network layer blocked the payload download
- Checked for persistence, reset credentials, coached the user
- No compromise. The payload never executed, and the endpoint was cleared to return to service.
- EDR
- FortiGate
- DNS filtering
- Incident response
Five-location move off on-prem file servers
A multi-location dental specialty practice relied on an aging server and Windows Sync Center to share files, with all the conflicts and fragility that comes with it.
What I did- Assessed the current environment at all five sites
- Designed a path to Entra ID join and OneDrive Known Folder Move
- Wrote a plain-language plan the practice owner could approve
- A phased migration roadmap to retire the server dependency and put files in the cloud where they belong.
- Entra ID
- OneDrive KFM
- Microsoft 365
Fixing bounced mail across several client domains
After GoDaddy-to-Microsoft 365 migrations, multiple clients started seeing 550 5.7.1 rejections. Separately, a dealership on Google Workspace was hard-bouncing to Yahoo.
What I did- Traced rejections to stale Proofpoint Essentials records left behind by the migrations
- Cleaned up MX, SPF and connectors per tenant
- Rebuilt DKIM signing on Google Workspace and verified DMARC alignment
- Mail flow restored for the affected domains, and a known pattern to check for on every future migration.
- Exchange Online
- Google Workspace
- SPF / DKIM / DMARC
- DNS
Security audit against three frameworks at once
A regulated gaming operation needed its IT controls measured against industry rules, a national cybersecurity framework and card-data requirements.
What I did- Mapped controls across NIGC MICS (25 CFR 543), NIST CSF 2.0 and PCI DSS v4.0.1
- Ran assessments and evidence collection in Compliance Manager GRC
- Turned findings into a prioritized remediation list
- A clear picture of gaps, ranked by risk, that leadership could actually act on.
- NIST CSF 2.0
- PCI DSS 4.0.1
- NIGC MICS
- RapidFire Tools
Silent runtime deployment at scale
Line-of-business apps kept failing on machines missing .NET Framework 4.8 or Visual C++ runtimes, and nobody could see which endpoints were affected.
What I did- Built Datto RMM components for silent .NET 4.8 and VC++ Redistributable installs
- Wrote status back to user-defined fields for fleet-wide visibility
- One click to remediate, and a dashboard view of what is installed where.
- Datto RMM
- PowerShell
- UDF reporting
Finding the real cause, not the obvious one
A string of tickets that looked like software problems: recurring blue screens and a firewall that kept dropping.
What I did- Traced a 0x139 BSOD to an EDR kernel filter driver colliding with scheduled scans
- Linked another BSOD to a failed Intel driver update corrupting the CSME stack
- Read FortiGate logs to prove a power delivery fault, not a firmware bug
- Fixes that stuck, instead of reimaging and hoping.
- Crash dump analysis
- Event logs
- FortiOS
- Hardware diagnostics
Web & Dev Work
Beyond keeping systems running, I like building things people use.
Brandon Auction
A full rebuild of an auction company website on WordPress and Avada, staged privately while the old site stays live, with clean hand-offs to the third-party bidding platform.
- WordPress
- Avada
- SiteGround
District99-FIB & Nexus
Two sites built on a shared codebase. I keep the common core in sync across both so features and fixes ship once instead of twice.
- GitHub
- Shared codebase
- Git
daltonsweet.com
Rebuilt on the Leven theme with a custom design layer: dark glass panels, a grid backdrop, monospace accents and hand-written components for these case studies.
- WordPress
- Custom CSS
- HTML
// have something similar?
Let's talk about your environment.
Hiring for a sysadmin or security role, or need help with a project like these? I would like to hear about it.