Case Studies

// case studies

Engineering case studies

Eight write-ups of the work behind the job title: networks, migrations, security operations, identity, automation, troubleshooting, and Nexus, the product I build on my own time. Each one covers the problem, the environment, what I did, the decisions behind it, and what is verified.

Status markersVerifiedPending verificationDesign / evaluationOngoingNot documented

Customer names, addresses, tenants and ticket details are left out on purpose. Results that are not yet confirmed are marked as such rather than claimed.

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03InfrastructureConsolidation & continuity planning

Server Infrastructure Consolidation & Office Decommissioning

Relocating a Hyper-V host with AD DS, DNS, DHCP, file and print services out of a closing office: readdressing, replication, DHCP conflicts and dependency mapping.

  • Hyper-V
  • Windows Server
  • Active Directory Domain Services
  • DNS
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04Security operationsOngoing operations · rollout status pending

Managed Security Operations & Endpoint Privilege Management

Layered MSP security operations across Datto RMM, Datto EDR, RocketCyber, Entra ID MFA and email security, featuring least-privilege rollout planning with AutoElevate.

  • Datto RMM
  • Datto EDR
  • RocketCyber
  • AutoElevate
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06Cloud & identityOngoing administration

Microsoft 365 Administration & Enterprise Identity Management

Account lifecycle, licensing, shared mailbox conversions, SharePoint permissions, MFA and Entra Connect across many tenants, scripted with PowerShell, Graph and GAMADV-XTD3.

  • Microsoft 365 admin center
  • Microsoft Entra ID
  • Entra Connect
  • Exchange Online
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07Automation & monitoringOperations + automation design

Infrastructure Monitoring, Alert Engineering & MSP Automation

VPN and WAN alert correlation, false-positive reduction, FortiGate fleet management, RMM scripting, and a FortiManager automation design for memory conserve mode across 43 FortiGates.

  • FortiManager
  • FortiGate
  • FortiOS automation stitches
  • Datto RMM
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08TroubleshootingDiagnostics documented · resolutions pending

Advanced Technical Troubleshooting & Operational Recovery

QuickBooks multi-user hosting, a Windows print subsystem investigation and RDS session issues: isolating problems layer by layer, with diagnostics and resolutions marked separately.

  • QuickBooks Desktop
  • QuickBooks Database Server Manager
  • Windows file sharing / NTFS
  • Windows print spooler
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// smaller engagements

Looking for something specific?

The project directory has shorter write-ups: IPsec interop, VLANs, SAML VPN, DHCP relay, mailbox conversions, QuickBooks, print, RDS, SSL and more.